COVID-19 Update – Please Bag All Trash

Currently trash & recycle services will continue as normal.

Please refrain from generating additional heavy trash, such as cleaning garages, closets, extra yard work, etc. Due to extra volumes, trash is extremely heavy and our routes are running later than normal. Please be patient as we are doing our best to get all trash collected.

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any need for direct contact with the garbage.

Please continue to place your recycling loose in your container. Please break down all boxes and reduce in size as much as possible. If you exceed the capacity of the container, please bag and place with trash. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

Please do not call the office. Go to website www.best-trash.com for updates or contact customerservice@besttrashtexas.com.

Special Message Regarding the Coronavirus (COVID-19)

The emergence of COVID-19 has caused understandable questions about public health and local water supplies. According to the CDC and The EPA: “The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.”

More CDC information is available at: Water Transmission and COVID-19

More EPA information is available at: Coronavirus and Drinking Water and Wastewater

Water Notice

The City of Houston Boil Water Notice Only is for residents in the City of Houston at this time. Water from the city has been treated and disinfected again before being delivered to our customers. We are diligently watching all alerts from the City of Houston to keep customers informed should there be any changes.

New Water Payment Options

Dear Residents,

It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.

Water District Management has partnered with First Billing Services to provide Credit/Debit and E-check payment options to Chimney Hill MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.

IMPORTANT INFORMATION: You will need to create a new account on the new portal link using your water account information.

If you are currently set up on any form of automatic draft please contact First Billing to switch your information over.

Five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.

Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.9% convenience fee.

  • Web Payments: Log onto www.wdmtexas.com
    On the home page click Pay Your Bill Online and then click Chimney Hill MUD On-line Bill-Pay
    You must Register your account, OR Pay as a Guest!
  • Live Agent Assisted Payments: call 1-855-270-3592 Monday – Friday: 8:30AM – 4:30PM
  • Automated Phone Payments: Call 877-470-6350 to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Auto Payments: Log in online OR contact First Billing at 1-855-270-3592 to sign up for auto payments.

For more information or assistance with registration, please contact First Billing Services at 1-855-270-3592, or you can also visit the WDM website at www.wdmtexas.com or call 281-376-8802.

WCA Collecting Trash and Recycling Carts

UPDATE – WCA has begun collecting its trash and recycling carts in Chimney Hill MUD. Please go ahead and place your WCA trash and recycling carts out for collection by WCA. For trash service on Saturday, April 28, you may use the new Best Trash carts.