Do you have questions or need assistance regarding your water & sewer service account? Please contact Water District Management Company, Inc. at 281-376-8802 or firstname.lastname@example.org.
Due to mild water shortage conditions, Chimney Hill MUD has initiated Stage 1 of its Drought Contingency Plan. Under this plan, customers are encouraged to voluntarily reduce water consumption by adhering to the following guidelines: Limit irrigation watering to occur no more than two (2) days per week, between the hours of 7:00 pm and 5:00 am. If you have an even numbered address, water only on Thursdays and Sundays. If you have an odd numbered address, water only on Wednesdays and Saturdays. For all other customers, water only on Tuesdays and Fridays. No watering on Mondays.
This plan will remain in effect until notice is given that it has been rescinded, or it may be replaced by a more stringent plan if water shortage conditions worsen. Please check our website for updates to this situation at wdmtexas.com or call Water District Management at 281-376-8802.
Chimney Hill Municipal Utility District is proceeding with the construction of an Administration / Activities Building at 14000 Smokey Trail Drive.
Currently trash & recycle services will continue as normal.
Please refrain from generating additional heavy trash, such as cleaning garages, closets, extra yard work, etc. Due to extra volumes, trash is extremely heavy and our routes are running later than normal. Please be patient as we are doing our best to get all trash collected.
In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any need for direct contact with the garbage.
Please continue to place your recycling loose in your container. Please break down all boxes and reduce in size as much as possible. If you exceed the capacity of the container, please bag and place with trash. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.
The emergence of COVID-19 has caused understandable questions about public health and local water supplies. According to the CDC and The EPA: “The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.”
More CDC information is available at: Water Transmission and COVID-19
More EPA information is available at: Coronavirus and Drinking Water and Wastewater
Please only put recyclable materials in recycling containers. A list of recyclable items is available on the “Trash” page.
It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.
Water District Management has partnered with First Billing Services to provide Credit/Debit and E-check payment options to Chimney Hill MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.
IMPORTANT INFORMATION: You will need to create a new account on the new portal link using your water account information.
If you are currently set up on any form of automatic draft please contact First Billing to switch your information over.
Five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.
Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.9% convenience fee.
- Web Payments: Log onto www.wdmtexas.com
On the home page click Pay Your Bill Online and then click Chimney Hill MUD On-line Bill-Pay
You must Register your account, OR Pay as a Guest!
- Live Agent Assisted Payments: call 1-855-270-3592 Monday – Friday: 8:30AM – 4:30PM
- Automated Phone Payments: Call 877-470-6350 to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.
- Text & Pay: Register your account via the online portal to sign up for Text & Pay.
- Auto Payments: Log in online OR contact First Billing at 1-855-270-3592 to sign up for auto payments.
For more information or assistance with registration, please contact First Billing Services at 1-855-270-3592, or you can also visit the WDM website at www.wdmtexas.com or call 281-376-8802.
Effective May 2, 2018
Best Trash will be the new trash & recycling collection provider for all subdivisions in Chimney Hill Municipal Utility District.
Trash & Recycle days will remain the same.
Please make sure to have trash and recycling at the curb by 7:00 AM for collection.