Water & Sewer Questions
Do you have questions or need assistance regarding your water & sewer service account? Please contact Water District Management Company, Inc. at 281-376-8802 or customerservice@wdmtexas.com.
Do you have questions or need assistance regarding your water & sewer service account? Please contact Water District Management Company, Inc. at 281-376-8802 or customerservice@wdmtexas.com.
This communication is to notify you that Chimney Hill Municipal Utility District, your retail water and sanitary sewer provider is:
For purposes of this communication, an “extreme weather emergency” is defined as a period beginning when the previous day’s highest temperature in an area did not exceed 28 degrees Fahrenheit and the temperature is predicted to remain at or below that level for the next 24 hours according to the nearest National Weather Service reports for that area. An extreme weather emergency is over on the second business day the temperature exceeds 28 degrees Fahrenheit.
Esta comunicación es para notificarle que su proveedor de agua y alcantarillado sanitario Chimney Hill Municipal Utility District, es:
A los fines de este comunicado, una “emergencia climática extrema” se define como un período que comienza cuando la temperatura más alta del día anterior en un área no superó los 28 grados Fahrenheit y se pronostica que la temperatura permanecerá en ese nivel o por debajo de este durante las próximas 24 horas. de acuerdo con los informes del Servicio Meteorológico Nacional más cercano para esa área. Una emergencia climática extrema termina el segundo día hábil en que la temperatura supera los 28 grados Fahrenheit.
Chimney Hill Municipal Utility District is proceeding with the construction of an Administration / Activities Building at 14000 Smokey Trail Drive.
Currently trash & recycle services will continue as normal.
Please refrain from generating additional heavy trash, such as cleaning garages, closets, extra yard work, etc. Due to extra volumes, trash is extremely heavy and our routes are running later than normal. Please be patient as we are doing our best to get all trash collected.
In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any need for direct contact with the garbage.
Please continue to place your recycling loose in your container. Please break down all boxes and reduce in size as much as possible. If you exceed the capacity of the container, please bag and place with trash. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.
Please do not call the office. Go to website www.best-trash.com for updates or contact customerservice@besttrashtexas.com.
The emergence of COVID-19 has caused understandable questions about public health and local water supplies. According to the CDC and The EPA: “The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.”
More CDC information is available at: Water Transmission and COVID-19
More EPA information is available at: Coronavirus and Drinking Water and Wastewater
Please only put recyclable materials in recycling containers. A list of recyclable items is available on the “Trash” page.
Dear Residents,
It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.
Water District Management has partnered with First Billing Services to provide Credit/Debit and E-check payment options to Chimney Hill MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.
IMPORTANT INFORMATION: You will need to create a new account on the new portal link using your water account information.
If you are currently set up on any form of automatic draft please contact First Billing to switch your information over.
Five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.
Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.9% convenience fee.
For more information or assistance with registration, please contact First Billing Services at 1-855-270-3592, or you can also visit the WDM website at www.wdmtexas.com or call 281-376-8802.
Effective May 2, 2018
Best Trash will be the new trash & recycling collection provider for all subdivisions in Chimney Hill Municipal Utility District.
Trash & Recycle days will remain the same.
Please make sure to have trash and recycling at the curb by 7:00 AM for collection.
Best Trash
Website: www.best-trash.com
Email address: customerservice@besttrashtexas.com
Phone: (281) 313-2378