New Water Payment Options

Dear Residents,

It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.

Water District Management has partnered with First Billing Services to provide Credit/Debit and E-check payment options to Chimney Hill MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.

IMPORTANT INFORMATION: You will need to create a new account on the new portal link using your water account information.

If you are currently set up on any form of automatic draft please contact First Billing to switch your information over.

Five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.

Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.9% convenience fee.

  • Web Payments: Log onto www.wdmtexas.com
    On the home page click Pay Your Bill Online and then click Chimney Hill MUD On-line Bill-Pay
    You must Register your account, OR Pay as a Guest!
  • Live Agent Assisted Payments: call 1-855-270-3592 Monday – Friday: 8:30AM – 4:30PM
  • Automated Phone Payments: Call 877-470-6350 to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Auto Payments: Log in online OR contact First Billing at 1-855-270-3592 to sign up for auto payments.

For more information or assistance with registration, please contact First Billing Services at 1-855-270-3592, or you can also visit the WDM website at www.wdmtexas.com or call 281-376-8802.

WCA Collecting Trash and Recycling Carts

UPDATE – WCA has begun collecting its trash and recycling carts in Chimney Hill MUD. Please go ahead and place your WCA trash and recycling carts out for collection by WCA. For trash service on Saturday, April 28, you may use the new Best Trash carts.

Best Trash is New Trash & Recycling Collection Provider

Effective May 2, 2018

Best Trash will be the new trash & recycling collection provider for all subdivisions in Chimney Hill Municipal Utility District.

Trash & Recycle days will remain the same.

Please make sure to have trash and recycling at the curb by 7:00 AM for collection.

The last day that you may use your existing WCA carts will be Saturday, April 28.

Leave your existing WCA carts outside EMPTY after collection on April 28 until they are collected.

New 95 gallon trash cart – black cart with red lid.

New 65 gallon recycle cart – green cart (recyclables only).

The new carts will be delivered during the last week of April.

Best Trash
Website: www.best-trash.com
Email address: customerservice@besttrashtexas.com
Phone: (281) 313-2378

For Additional Information

No Garbage Collection Today

To all WCA Houston Area Customers,

The Houston area is under a Winter Weather Advisory. At this time, WCA has decided it is unsafe to run our routes Wednesday, January 17, 2018. All offices will be closed and no trucks will be running.

If your service is missed due to the weather, service will resume on the next scheduled service day.

We will continue to follow up with updates. Updates will be sent out by email, Facebook, and our company website.

Please feel free to pass this along as needed and please be safe.

Sincerely,

WCA Region II

Solid Waste Collection

To the Residents of Chimney Hill MUD:

Waste Corporation of Texas, L.P. (WCA), the Solid Waste Collector engaged by Chimney Hill MUD, made the decision to suspend most operations for Thursday, August 31, 2017, for the greater Houston area. This decision was based on continuing high water and safety concerns. WCA is attempting to get some of its trucks out and picking up where it can. As the streets clear through the Greater Houston area, WCA anticipates site operations resuming on Friday, September 1, 2017, and being able to service its regularly scheduled Friday routes.

It will be WCA’s goal to collect putrescible waste first (this is the material that begins to break down and if left uncollected would begin to decompose in the Houston heat). WCA requests that residents separate their putrescible waste from their bulk waste to ensure proper and timely collection. (A four bag maximum, per home, will be picked up each service day).

WCA will not be collecting carpet or construction materials as regular collection related to this storm event. At this time, WCA has made the decision to suspend recycle services to all of its clients, effective immediately, for a period of two weeks.

An update from WCA is expected later today (August 31, 2017).