New Water Payment Options

Dear Residents,

It is our privilege to serve and work to provide you with exceptional service. As part of our continued efforts we have updated the “pay your bill online” portal with enhanced features you will find listed below.

Water District Management has partnered with First Billing Services to provide Credit/Debit and E-check payment options to Chimney Hill MUD customers. One of the most beneficial changes will be the easy-to-use FirstChoice™ Self-Service Portal to manage paperless settings; view current or past billing statements; access payment history; and schedule current, future, and recurring payments.

IMPORTANT INFORMATION: You will need to create a new account on the new portal link using your water account information.

If you are currently set up on any form of automatic draft please contact First Billing to switch your information over.

Five (5) new options to make payments to your water bill including A FREE payment option using your checking account and routing number.

Payments made using Visa, MasterCard, or Discover will be assessed a lower 3.9% convenience fee.

  • Web Payments: Log onto www.wdmtexas.com
    On the home page click Pay Your Bill Online and then click Chimney Hill MUD On-line Bill-Pay
    You must Register your account, OR Pay as a Guest!
  • Live Agent Assisted Payments: call 1-855-270-3592 Monday – Friday: 8:30AM – 4:30PM
  • Automated Phone Payments: Call 877-470-6350 to use the new IVR (Integrated Voice Recognition System) and follow the prompts. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Auto Payments: Log in online OR contact First Billing at 1-855-270-3592 to sign up for auto payments.

For more information or assistance with registration, please contact First Billing Services at 1-855-270-3592, or you can also visit the WDM website at www.wdmtexas.com or call 281-376-8802.

Best Trash is New Trash & Recycling Collection Provider

Effective May 2, 2018

Best Trash will be the new trash & recycling collection provider for all subdivisions in Chimney Hill Municipal Utility District.

Trash & Recycle days will remain the same.

Please make sure to have trash and recycling at the curb by 7:00 AM for collection.

The last day that you may use your existing WCA carts will be Saturday, April 28.

Leave your existing WCA carts outside EMPTY after collection on April 28 until they are collected.

New 95 gallon trash cart – black cart with red lid.

New 65 gallon recycle cart – green cart (recyclables only).

The new carts will be delivered during the last week of April.

Best Trash
Website: www.best-trash.com
Email address: customerservice@besttrashtexas.com
Phone: (281) 313-2378

For Additional Information

No Wipes in the Pipes!

patty_potty_20150705People are flushing all kinds of things down the toilet! It’s not a trash can, you know! Some paper products and wipes are advertised as ‘flushable’ but they aren’t. Sure, they will flush down, but they won’t flush OUT.

Wipes won’t decompose… they get caught up in wastewater treatment plant screens and filters — and that costs money to clear and repair!

Please help protect water quality and our environment — and prevent costly water treatment plant repairs, as well!

Take the pledge…. NO WIPES IN THE PIPES!!!

pattys-do-not-flush-list

About Chimney Hill MUD

Chimney Hill Municipal Utility District (“Chimney Hill MUD” or “District”), located in Harris County, Texas, was created on September 16, 1976. The District did not have residents or a tax rate when it was first created. A single-family residential developer owned all property in the District at that time. By the end of 1978, there were approximately 200 homes in the District. Today, the District has 1,744 single family homes located in three subdivisions; Chimney Hill, Sections 1-5; Eldridge Meadow, Sections 1-3, and Westbrook Lakes, Sections 1-2.

In addition to single family homes, development in the District consists of an elementary school, eight shopping centers, one office/warehouse facility, two daycare centers, one bank, three free-standing restaurants, three fast food restaurants, three gasoline stations/convenience stores, two gasoline stations with shopping centers, three office buildings, one automobile service garage, one automobile collision center, and one manufacturing facility for offshore marine cranes.

The District levies a tax every year against taxable real and personal property located in the District. The Chimney Hill MUD Board of Directors makes its annual tax rate decision based on: (1) property values set by the Harris County Appraisal District; and (2) recommendations provided by the District’s Financial Advisor and other District consultants regarding tax revenues needed to cover the District’s debt service and operating requirements. Click here for the District’s current tax rate.

It is the responsibility of the Chimney Hill MUD Board of Directors, with the help of the District’s consultants, to conduct all business of the District, including but not limited to the following:

  • Provide quality water supply and wastewater treatment services to our customers.
  • Keep all facilities well maintained.
  • Ensure system capacity exceeds demand.
  • Maintain financial integrity of the District.

Chimney Hill MUD has established agreements with two neighboring Municipal Utility Districts to provide additional water to our customers in the event of an emergency.

Chimney Hill MUD’s water supply is provided by one District well and water purchased from the City of Houston pursuant to a contract between the District and the City.

In addition to providing water and wastewater services, the District has contracted with the following entities for additional services: (1) the Harris County Sheriff’s Department for security patrol service within the District; and (2) a private solid waste collection company for residential garbage collection and recycling service to the District’s customers.